Privacy Statement

Welcome to the privacy policy for Ak Bets. This page explains how we collect, use and protect the personal information you provide when you register, place bets or use our site and apps. We value your privacy and set out below the categories of information we process, why we process it and the steps we take to keep it secure.

Types of data we collect

We collect information that helps us operate accounts, take payments and meet our legal obligations. This includes personal data, technical data and transactional records. We collect data directly from you and from other sources such as payment providers or public databases where permitted.

Personal data

Personal data includes your name, date of birth, contact details, address and proof of identity where required for verification checks. We also store account credentials and preferences that you provide when registering or updating your profile.

Technical data

Technical data covers your device identifiers, IP address, browser and operating system, pages viewed and activity on our site. This information helps us improve performance, protect accounts and prevent fraud.

Transactional data

Transactional data includes deposits, withdrawals, bets placed, wins and losses, payment method details (masked card numbers or bank identifiers) and account balance history. We retain transaction records to meet accounting and regulatory requirements.

How we use your information

We use your data to create and manage your account, process payments, verify identity, comply with legal and regulatory obligations, detect fraud and provide customer support. We may also use anonymised information to analyse trends and improve service quality. We do not use your personal data for marketing unless you have opted in.

Data protection practices

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. Access to personal data is limited to authorised staff and third parties who need it to provide services. Where we use third-party processors, we require them to implement suitable security measures.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support functionality and measure site performance. Some cookies are necessary for account security and payment processing. You can manage cookie preferences via your browser settings or our cookie tool where available.

User rights

You have rights under data protection law including the right to request access to your personal data, request correction of inaccurate information, restrict processing, and object to certain processing activities. You may also request a copy of your personal data in a commonly used format.

Access, correction and deletion

If you wish to access, correct or delete your personal data, please contact our support team. We will respond in accordance with applicable law and may need to retain certain information where required for legal, regulatory or fraud prevention purposes.

Information sharing and third parties

We share data with payment processors, identity and fraud-checking services, legal advisers and other service providers where necessary to operate your account. We may disclose information in response to legal requests or to protect our rights. Any third party that processes data on our behalf is required to handle it securely and only for permitted purposes.

Privacy policy updates

We may update this policy from time to time. Where changes are material we will notify account holders. For questions about this policy or our practices, please contact the support team in your account. References to our services may use the shortened brand name AkBets in some places across the site.